Hilti USA:

(800) 879-8000

Shopping Cart

Your shopping cart is empty

Terms and Conditions

TERMS AND CONDITIONS OF SALE

PAYMENT TERMS:
Net 30 days from date of invoice. Customer agrees to pay all costs incurred by Hilti in collecting any delinquent amounts, including attorney’s fees.

FREIGHT:
All sales are F.O.B. Destination with transportation allowed via Hilti designated mode. Delivery dates are estimates only. Additional charges for expedited shipments, special handling requirements, and orders below certain dollar amounts shall be the responsibility of Customer. Fuel surcharges may apply depending on market conditions.

CREDIT:
All orders sold on credit are subject to Credit Department approval.

RETURN POLICY:
Products must be in saleable condition to qualify for return. Saleable condition is defined as unused items in original undamaged packaging and unbroken quantities and in as-new condition. All returns are subject to Hilti inspection and acceptance, and a $125 restocking charge if returned more than 90 days after invoice date. Proof of purchase is required for all returned materials.

INELIGIBLE RETURN:
Special order products and discontinued items are not eligible for return or credit. Dated materials are only returnable in case quantity and within 14 days after invoice date. In no event shall any product be returnable or qualify for credit after 1 year from invoice date.

WARRANTY:
Hilti warrants that for a period of 12 months from the date it sels a product it will,
at its sole option and discretion, refund the purchase price, repair, or replace such product if it contains a defect in material or workmanship. Absence of Hilti's receipt of notification of any such defect within this 12-month period shall constitute a waiver of all claims with regard to such product.


THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Hilti shall in no event be liable for, and Customer hereby agrees to
indemnify Hilti against, all claims related to special, direct, indirect, incidental, consequential, and any other damages arising out of or related to the sale, use, or inability to use the product, including costs and attorney's fees.

ORDER ACCEPTANCE:
Acceptance is limited to the express terms contained herein, and terms are
subject to change by Hilti without notice. Additional or different terms proposed
by Customer are deemed material and are objected to and rejected, but such
rejection shall not operate as a rejection of the offer unless it contains variances
in the terms of the description, quantity, price or delivery schedule of the goods.
Orders are not deemed "accepted" by Hilti unless and until it ships the associated items.

DOMESTIC ORIGIN:
Origin information may be obtained by written request to Hilti, Inc., Contract Compliance, P. O. Box 21148, Tulsa, Oklahoma 74121. Hilti's Quality Department personnel are the only individuals authorized to warrant the country of origin of Hilti products.

BUSINESS SIZE:
Hilti is a large business.

PRICES:
Prices are those stated on the order, and unless otherwise noted are based on
purchasing al items on the order - pricing for individual products may vary for
purchases of different quantities or item combinations. Hilti does not maintain
most favored customer records, makes no representation with respect to same,
and rejects any price warranty terms proposed by Customer. Hilti's published net price list is subject to change without notice.


CONSENT TO JURISDICTION:
All transactions made pursuant hereto shall be deemed to have been made and entered into in Tulsa, Oklahoma. Any and all disputes arising directly or indirectly from such transactions shall be resolved in the courts of the County of Tulsa, State of Oklahoma, to the exclusion of any other court, and any resulting judgment may be enforced by any court having jurisdiction of such an action. All transactions shall be governed by and construed in accordance with the laws of the State of Oklahoma.

INDEMNIFICATION:
Customer hereby agrees to indemnify Hilti for any costs, including attorney’s fees, incurred by Hilti as a result, in whole or in part, of any violation by Customer of any Federal, State or Local statute or regulation, or of any nationally accepted standard. It shall be Customer’s sole responsibility to comply with all applicable laws and regulations regarding the handling, use, transportation, or disposal of products upon taking possession of same.

CONVERT CHECK TO EFT:
When you provide a check as payment, you authorize Hilti to use information from your check to make a one time electronic fund transfer from your checking account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds maybe withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution.


AUTHORIZATION:
HILTI LEGAL DEPARTMENT PERSONNEL ARE THE ONLY INDIVIDUALS
AUTHORIZED TO MODIFY THESE TERMS AND CONDITIONS, WARRANT
PRODUCT SUITABILITY FOR SPECIFIC APPLICATIONS, ACCEPT
INFORMATION ON THE POTENTIAL FOR CONSEQUENTIAL DAMAGES, OR
EXECUTE CUSTOMER DOCUMENTS, AND ANY SUCH ACTION IS NULL
AND VOID UNLESS IN WRITTEN FORM SIGNED BY SUCH INDIVIDUAL.
HILTI SALES REPRESENTATIVES (INCLUDING ACCOUNT MANAGERS, REGIONAL MANAGERS, AND CUSTOMER SERVICE REPRESENTATIVES) HAVE NO SUCH AUTHORITY.

Rev 6/10


Please log in or register  

 

If you are not already registered with Hilti Online, click the 'Not registered yet?' link.

If you want to buy online, request authorization and our customer service department will set you up.

 
Auto Login

For optimal web site performance, use IE 8.0 or greater

Click 'Forgotten Password' to request a new password